Coaching information

This page explains the general scope of coaching. Each client receives written service terms and completes a health questionnaire before coaching starts.

What coaching includes

The standard £99 monthly service includes a personalised training programme, practical nutrition guidance, weekly check-ins and feedback, a monthly coaching call, messaging support and programme adjustments.

Health and readiness

You must provide accurate information about your health, injuries, medication and relevant changes. You may be asked to obtain clearance from a suitable healthcare professional before beginning or continuing exercise. Coaching does not replace medical care, physiotherapy, mental-health support or treatment from a registered dietitian.

Training safely

Exercise carries an inherent risk of injury. You are responsible for using suitable space and equipment, following instructions, working within your ability and stopping if you feel pain, dizziness, unusual shortness of breath or another concerning symptom. Seek appropriate medical help when needed.

Nutrition guidance

Nutrition support is general coaching for healthy habits and performance. It is not a prescribed therapeutic diet or treatment for a medical condition.

Communication and response times

Messaging support is for routine coaching questions and is not monitored as an emergency service. Expected contact arrangements and response times are confirmed before you begin.

Payment, cancellation and cooling-off rights

No payment is taken through this website. Before you start, you will receive written terms confirming payment dates, cancellation arrangements and any statutory cooling-off rights that apply to a distance contract. If you ask for coaching to begin during a cooling-off period, the written terms will explain how that affects payment and cancellation.

Results

Your plan and support are designed to help you make progress, but results cannot be guaranteed. Progress depends on your starting point, health, effort, consistency and circumstances.

Questions

Email hello@mathewbest.co.uk before booking or beginning coaching.